FAQs
What should I expect if I have never had a massage before?
My intention is to ensure your comfort with clear communication, a relaxing environment & discussing your goals. I will email you an online intake form for you to fill out to learn more about you. At your session we will discuss your goals and preferences to customize a plan that best suits your personal wellness goals and address your areas of concern. You will always be appropriately draped to ensure your comfort. I will check in about pressure & comfort level at various times.
Do you do couples massage?
Not at this time.
Do you do home visits?
Yes.
Home Treatment
If you want to experience massage in your own space or have an event home treatment is available. Home treatment rates begin at $150 and pricing is based on travel distance and duration of service.
While massage can be provided in a variety of environments, it's important that the space is accessible with enough room for massage table and LMT to move around with enough space. To learn more about you and your set-up, a phone consultation is required to make a home treatment appointment.
To learn more or schedule a home treatment call, (207) 975-6018.
What methods of payment do you accept?
Cash, check, credit card & venmo (@Kaja-Hopps). Gift certificates are available and non-refundable. There is a cash/check/venmo discount.
How do I get to your office?
I am located at 340 Main St. in Rockland. The office is across the street from The Strand Theater and next to Joe’s Barber Shop. There is a hanging sign that says “Sam Smith Body Work” and “Kaja Hopps Massage Therapy” above the door to the office. The reception area is located up the stairs and the last door to the right. Make yourself comfortable in the reception area with water and tea and I will come out to greet you. There are free 2 hr parking spots on the street and also a paid parking in the Winter Street and Thorndike Lots.
Want to leave a review?
I appreciate your time in sharing about your experience. To leave a review click here
https://g.page/r/CbIlC08cwAmnEAE/review
Don’t see what you need? Contact us at hi@kajahoppsmassage.com
POLICIES
Cancellation Policy
24 hours notice is required to cancel or reschedule an appointment.
Cancellation of a massage prior to 24 hours before the scheduled session will not be charged. Cancellation within 24 hours of the scheduled massage will be charged 75% of the rate for treatment without exception. No call/cancellation within 24 hours of your scheduled massage will be charged 100% of the rate for treatment without exception. Kaja Hopps Massage Therapy reserves the right to reschedule or cancel any service.
please email hi@kajahoppsmassage.com or call/text (207)975-6018 to cancel/reschedule.
Zero Tolerance Harassment and Sexual Harassment Policy
Massage therapy is a vulnerable healing modality that should be a safe environment for both the client and the practitioner. The following zero-tolerance policy protects the mental, physical, emotional, and energetic well-being of our practitioners and clients at all times.
Below is a copy of the policy.
Zero-Tolerance Policy for Harassment and Sexual Harassment
Kaja Hopps Massage Therapy is dedicated to maintaining a safe and comfortable environment for all clients and practitioners. Sexual harassment and assault by either party will not be tolerated under any circumstances.
Sexual harassment or assault include any sexual advances, requests for sexual favors, sexual jokes or any other verbal, non-verbal, or physical conduct of a sexual nature that creates an intimidating, hostile, or offensive environment for practitioners or clients. This behavior will not be tolerated.
Kaja Hopps Massage Therapy reserves the right to cancel or end any appointment if inappropriate comments are made and reserves the right to the following:
Termination of the client’s appointment and expulsion from the premises.
If the incident occurs during a session, the session will be discontinued immediately and they will be charged 100% for the session even if the session ends early.
Banning the client from scheduling future appointments at the clinic.
Involving law enforcement authorities, if necessary and appropriate.
All clients and practitioners are expected to always comply with this zero-tolerance policy regarding sexual harassment and assault by clients.
By implementing and enforcing this zero-tolerance policy, we are reaffirming our commitment to creating a safe and respectful environment for all staff members and clients alike.
Kaja is the best! She's super attentive and personalizes every treatment to match your preferences and any individual issues. The results are surprising and impactful. It's the way massage therapy should be. I can't recommend her highly enough... she deserves more than 5 stars!
John V.
Google Review
"Kaja is an exceptional massage therapist! I have been working with her regularly for a while now, and she is an extremely intuitive, kind and skilled massage therapist. I highly recommend her!"
Katy M.
Google Review